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Memberships will go on sale Tuesday 23 February.
You can renew your membership from 9 February - 22 February.
At this stage, we are planning for a normal season in 2021. If COVID affects our ability to deliver a full season with home games, we will be in touch with members to offer a variety of revised options.
All decisions will be made in line with government health advice.
In anticipation of the stadium capacity increasing for Adelaide Thunderbirds home games, members will not renew a particular seat, but rather a category. If we are still in a position that only allows us 50% capacity, the seating will be checkerboard as per 2020, but you will be guaranteed a seat within your renewed category.
If we are in a position to have a greater capacity, we will be able to cluster seat groups and therefore seating. Please note, we will communicate this to members at our earliest opportunity, in line with government health advice.
Please note, when you log in to check your invoice, your 2019 reserved seat will show, but this seat is not guaranteed until we communicate closer to the season commencing.
If you are on an Easy Pay payment plan, your membership will automatically renew on Wednesday 10 February in the same category. If you wish to renew in the same category, all you need to do is to ensure that your nominated credit/debit card has sufficient funds for your payment to be successfully debited on that date.
If you would like to make changes to your membership package, credit card details or to cancel your automatic renewal, you will be able to do so from Monday 1 February. To do so, please contact our membership team via:
Phone: (08) 8238 0500
As a renewing member, you can upgrade or change to a different category during the renewal process. Even if your membership has been renewed, you are still able to make changes up until the membership packs get dispatched.
When renewing your 2021 membership, you will be guaranteed a seat within your category. However, we cannot confirm exact seating until closer to the season, once we understand our seating capacity and have the latest government health advice.
Yes, you need to renew your membership regardless of what 2020 revised option you chose, unless you are on automatic renewal.
As a member who pledged to the club in 2020, you will renew your 2021 membership at the fixed 2020 rate. Please check your renewal email for pricing details.
If you did not receive this email, please contact our team via email@example.com
To view the credit applied to your account, please log in the member portal, click on your name in the top left corner and click 'Account Activity'.
Yes, all refunds have been processed. If you have not received your refund or need to query the amount refunded, please get in touch with our membership team at firstname.lastname@example.org.
All membership packs will be posted direct to members. You will receive an email with tracking details once your membership pack has been sent. You can expect to receive your membership pack in the mail early-mid April.
All membership packs will include a 2021 Member Beanie, lanyard and member card along with a range of membership benefits.
To view the range of membership benefits head to our website page https://adelaidethunderbirds.com.au/memberships
Yes. For no extra cost, you can spread the cost of your membership across six monthly instalments, deducted once a month from your nominated credit card.
The instalment schedule will commence on 10 February 2021 and conclude on 10 July 2021 (six-month plan).
Please note that we are unable to change the schedule date (if the 10th falls on a weekend or public holiday, then it will be deducted on the next business day). Please ensure you have sufficient funds in your account on this date to cover the instalment amount. Members paying after the first instalment of 10 February 2021 will be required to pay the combined value of all instalments due to bring them up-to-date with the instalment schedule. Please notify email@example.com if there are any changes to your credit card information.
Members who are aged between four and 17 years old (inclusive) as at 1 January 2021 are eligible for a Junior membership. Members who turn 18 before this date will need to purchase a concession or adult membership. Proof of age may be requested at time of purchase or upon entry to the stadium on game days.
Children and infants aged three years old and under as at 1 January 2021 are not required to purchase a membership, but must be accompanied by a paying Adult or Concession member and seated on their lap.
Only one child or infant is permitted entry per paying Adult or Concession member.
Children who turn four prior to 1 January 2021 will be required to purchase a Junior membership. Proof of age may be requested at time of purchase or upon entry to the stadium on game days.
Concession prices apply to pensioners and full-time students 17 years and over as at 1 January 2021. Pensioner concession is available to people holding the following cards: - Pension card (aged; single parent; disability) - Student card (full-time only) Concession is not available for senior cards, health care or health benefit cards. All concession members are required to produce appropriate identification when attending games.
Included in our family memberships are 2 x Adult and 2 x Junior memberships. If you have a family of 5, you can purchase a family membership and then an additional adult or junior.
You are able to cancel your membership prior to automatic renewal. Once a membership has been purchased, the Adelaide Thunderbirds are under no obligation to provide a cancellation or refund.
Yes, memberships are transferrable. If you have an adult ticket, a child or adult can use this ticket on your behalf. If you have a child ticket, a child must use this ticket or upgrade at the ticketing window at the game.
If you are having trouble logging into your membership account, please contact our membership team with your full name and member number at firstname.lastname@example.org
The following additional purchases can be selected when renewing or purchasing your membership:
- Discounted season car park passes
- Members exclusive scarf
The above items can be included in a payment plan.
An Adelaide Thunderbirds Car Park Pass is only valid for parking at Netball SA Stadium home games. Should the fixture permit us having any games at the Adelaide Entertainment Centre, the car park will not include parking at this venue.
All of our ticketed memberships have reserved seats. If you would like to sit together at the games, we recommend purchasing memberships in the same category. We can’t guarantee that you will be able to purchase a ticket and sit in the same area as someone who has a membership.
For all games at the Netball SA Stadium, you can purchase through Ticketmaster.
For all games at the Adelaide Entertainment Centre, you can purchase through Ticketek.