Gift Card FAQs

Gift cards will be available via the online 'Shop' from Tuesday 7 December. 

Once you complete your purchase, you will be able to download your gift card from the order confirmation page. 

You should create the account in the buyers name, so that all confirmations are sent here. You will have the option to add the recipients details in when you purchase the gift card.

Please visit our membership page for a list of pricing and benefits.

Unfortunately you are unable to use a 2021 credit rollover towards the 2022 gift card.

The gift cards will be available to purchase until the start of the 2022 season. 

Please contact our membership team via phone: 8238 0500 or email: memberships@netballsa.asn.au. 

2022 MEMBERSHIP FAQs

Memberships will go on sale Tuesday 7 December.

•	8th – 19th November – Change seating /category or opt out of automatic renewal
•	Membership can be renewed from the 8th November
•	Auto renewal payment deducted 22nd November
•	Monday 7th December memberships on sale to general public
You can renew your membership from 22 November – 6 December 2021. Any memberships renewed after the deadline (Monday 6 December, 2021) may not be guaranteed there 2021 seat or package.

To update your details, visit the Adelaide Thunderbirds member portal and make any necessary changes. If you’re unable to log into the member portal please contact our membership team to update.
Phone: (08) 8238 0500
Email: memberships@netballsa.asn.au

At this stage, we are planning for a regular season in 2022. If COVID affects our ability to deliver a full season with all home games, we will be in touch with members to offer potential revised options. 

All decisions will be made following SA Health and League advice.

If you are on an Easy Pay payment plan, your membership will automatically renew on Monday 22 November in the same category. If you wish to renew in the same category, all you need to do is to ensure that your nominated credit/debit card has sufficient funds for your payment to be successfully debited on that date. 

If you would like to make changes to your membership package, credit card details or to cancel your automatic renewal, you will be able to do so from Monday 8 November. To do so, please contact our membership team via:
Phone: (08) 8238 0500
Email: memberships@netballsa.asn.au

As a renewing member, you can upgrade or change to a different category during the renewal process. Even if your membership has been renewed, you are still able to make changes up until the membership packs get dispatched January 2022. 

Yes, you need to renew your membership regardless of what 2021 revised option you chose, unless you are on automatic renewal.

Please log in to your membership account to view your credit roll-over amount for 2022.

All membership packs will be posted direct to members. You will receive an email with tracking details once your membership pack has been sent. You can expect to receive your membership pack in the mail from mid-February. If your membership is purchased after January 2022 please note your pack may not arrive prior to our season commencing. 

Both Adult and Junior packs contain 
-	1 x Personalised member card
-	1 x 2022 Scarf
-	Lanyard
Baby membership contains 
-	1 x Thunderbirds baby bib
-	1 x pair of Thunderbirds baby socks
FCCC 
Receive 1 x membership pack as listed as above and 1 x Adelaide Thunderbirds indigenous scarf.
Please visit www.adelaidethunderbirds.com.au/membership for the membership pack inclusions. 

Yes. For no extra cost, you can spread the cost of your membership across six monthly instalments, deducted once a month from your nominated credit card. Please note we cannot accept bank details as a payment method.

The instalment schedule will commence on 22 November 2021 and conclude on 22 April 2022 (six-month plan). 

Please note that we are unable to change the schedule date (if the 22nd falls on a weekend or public holiday, then it will be deducted on the next business day). Please ensure you have sufficient funds in your account on this date to cover the instalment amount. Members paying after the first instalment date 22 November 2021 will be required to pay the combined value of all instalments due to bring them up-to-date with the instalment schedule. Please notify memberships@netballsa.asn.au if there are any changes to your credit card information.

Junior 
Members who are aged between four and 17 years old (inclusive) as at 1 January 2022 are eligible for a Junior membership. Members who turn 18 before this date will need to purchase a concession or adult membership. Proof of age may be requested at time of purchase or upon entry to the stadium on game days. 

Children and infants aged three years old and under as at 1 January 2022 are not required to purchase a membership, but must be accompanied by a paying Adult or Concession member and seated on their lap. 

Only one child or infant is permitted entry per paying Adult or Concession member.

Children who turn four prior to 1 January 2022 will be required to purchase a Junior membership. Proof of age may be requested at time of purchase or upon entry to the stadium on game days 

Concession 
Concession – To qualify for a concession, members must have one of the following: Pension card, Full-time student card, Veteran’s affairs card, Disability card, Carer’s card or any valid government issued concession, and senior’s cards. Members must produce their concession ID at the game when entering the venue. If a member is no longer a concession and this changes through the course of the membership, they must contact the membership team to upgrade.

Included in our family memberships are 2 x Adult and 2 x Junior memberships. If you have a family of 5, you can purchase a family membership and then an additional adult, junior or concession. 

You are able to cancel your membership prior to automatic renewal. Once a membership has been purchased, the Adelaide Thunderbirds are under no obligation to provide a cancellation or refund.

Yes, memberships are transferrable. If you have an adult ticket, a child or adult can use this ticket on your behalf. If you have a child ticket, a child must use this ticket or upgrade at the ticketing window at the game. 

If you are having trouble logging into your membership account, please contact our membership team with your full name and member number at memberships@netballsa.asn.au

The following additional purchases can be selected when renewing or purchasing your membership: 
- Discounted season car park passes 
- Member exclusive indigenous scarf
*Member exclusive scarf will be excluded from the payment plan

An Adelaide Thunderbirds Car Park Pass is only valid for parking at Netball SA Stadium home games. Should the fixture permit us having any games at other venue, the car park will not include parking at this venue.

All of our ticketed memberships have reserved seats. If you would like to sit together at the games, we recommend purchasing memberships in the same category. We can’t guarantee that you will be able to purchase a ticket and sit in the same area as someone who has a membership. 

For all games at Netball SA Stadium, you can purchase through Ticketmaster. 

All members will be sent an email and reminder text message to select which games they would like to attend in 2022. If you do not receive this email or text message reminder please contact our membership team on 8238 0500 or memberships@netballsa.asn.au. All members will be responsible to ensure they select their games

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